Trading Information

Delivery fee from the store?

We are not an online store. Delivery service in Tbilisi is free for orders over 1000 GEL. Other orders are considered individually.

How long will the delivery take?

The day after the order.

What happens exactly after the order?

We will note your contact information and contact you when the products are ready. We will agree on delivery times and conditions.

What type of payment do you offer?

Cash (card/paper money) and non-cash payment.

Will I receive an invoice for my order?

Yes, you will definitely receive a commercial invoice.

ხორციელდება თუ არა თანხის უკან დაბრუნების პილიტიკა.

დიახ, კანონის შესაბამისად.

Payment information

When will the order amount be debited from my bank account?

We operate on a prepayment basis. You will be issued an invoice, you will make a bank transaction, and you will receive the product/service.

What is a wishlist?

List of products/services you would like to receive from us.

What should I do if I receive a damaged or incorrect product?

Contact us, keep us informed, and we will act in accordance with the law.

Can I change or cancel my order?

Yes, it is possible.

რას ნიშნავს „პაკეტის თვალყურის დევნება“ ჩემს შეკვეთებში?

We offer our organization's internal shipping service. Tracking = telephone communication.