IT Outsourcing

Technical maintenance and support of existing infrastructure

About directions

We take care of IT systems: the infrastructure that we built ourselves, or after conducting audits of other contractors' facilities. We create an understanding of the state of the systems and define areas of responsibility before starting work.
რეგულარული მოვლა ხელს უშლის საგანგებო სიტუაციებს და ახანგრძლივებს აღჭურვილობის სიცოცხლეს. პროაქტიული მიდგომა იაფია, ვიდრე ავარიის შემდეგ გადაუდებელი აღდგენა.

What's included in the service

• Monitoring the status of servers, network devices, and communication channels
• Scheduled maintenance (inspection, cleaning, replacement of consumables)
• Software update
• Prompt and efficient troubleshooting (remotely or on-site)
• Creating and verifying backups
• Consultations on modernization and expansion
• Documentation creation and change control

For which organizations

• Companies without in-house IT specialists
• Organizations with small IT departments that need support
• Branches and Remote Offices
• Companies after replacing a contractor or internal team
• Objects with critical uptime requirements

How we work

We're starting with the audit. We are assessing the current state of the infrastructure, documenting configurations, and identifying problem areas.
We are fixing the terms. We define the scope of work, response time, and communication channels. You know what is included in the service and what to expect.
We work proactively. Monitoring allows us to identify problems before they lead to malfunctions. We carry out planned work at agreed times.

Related Services

We provide outsourcing Server rooms, Networking equipment , Telephony.
In case of the need for modernization, we carry out design works On cable systems and On cybersecurity.

Let's consider the problem →
Describe what needs to be done, we will offer a solution and tell you the deadlines.